Delivering Programmable Immersive CX
Beyond the day-to-day impact COVID-19 has had on our lives, it has fundamentally begun to change how we interact, study and work. While businesses have adapted to the initial challenges, the pandemic has galvanized a huge shift in the way businesses are thinking about how work will be done moving forward.
As teams have settled into regular online meetings, businesses are now able to look beyond the short-term need for remote work solutions and consider ways in which new technologies can help them plan, remain efficient, and ultimately thrive in the emerging new normal. ABI Research recently noted that “the pandemic has highlighted the value of a strong telepresence and remote support system.”